Refund policy

Because our products are personal home fragrance items, we do not accept returns on opened or used products.

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery and include your order number plus clear photos.

Approved claims may be eligible for a replacement, store credit, or refund.

We want you to feel confident shopping with us, and we’ll do our best to make order issues right.